Frequently asked questions
In each product's add, we've listed the bikes we've tested in on, and guarantee it will fit. We also have some products that are multi-fit and, with a bit of adjustment from customer side, can fit any bike. To be sure the product is a good fit for your Brand and Model, check the product's description.
If your motorcycle model is part of the tested products listed in the add, we'll need media proof of the misfit. If there is indeed an issue with the product, we'll issue a refund upon receiving the products back, or we'll exchange it with a new piece. In case you are trying to install the product on a bike not listed as tested or with a customization of the attaching parts, we'll not issue a refund or a product swap.
Usually we process and ship all purchases within 3 working days, which is also the confirmation period. If we have stock or other issues, we'll contact you within this period to inform you that we: a) Cannot sell you the goods you chose and we've issued a refund. b) We can sell you the goods after a period of time, if you are fine with waiting. This choice will always be yours!